Last updated: October 2, 2026
This Privacy Policy explains how SoCal Emergency Plumbing Rancho Santa Margarita ("we," "us," or "our") collects, uses, shares and protects personal information when you visit https://socalemergencyplumbingranchosantamargarita.com or ask us to do plumbing work at your property.
Information We Collect
Most of what we hold is information you choose to give us, for example:
- Your name, your phone number, the service address, and an email address only if you decide to share one
- What is going wrong with your plumbing, or the work you would like done
- Card or payment details, which a PCI-compliant processor handles and which we do not keep
- The content of your calls, texts and request form submissions
While you use the site, cookies and similar technologies also collect limited technical data, including your IP address, your browser type, the website that sent you here and the pages you open.
How We Use Information
- To schedule a plumber, send one to your address and complete the job
- To give you written estimates, invoices, appointment reminders and job follow-ups
- To reply to your questions and support you once the work is finished
- To improve this website and the service we provide
- To comply with the law and to enforce our agreements with you
How We Share Information
We never sell personal information. We pass it only to the companies that help us operate (for scheduling, payments, hosting, analytics and messaging), and only to the extent they need it to do that work, or where a law requires us to disclose it.
Text messages (SMS)
When you check the SMS consent box on a form on this website, SoCal Emergency Plumbing Rancho Santa Margarita uses the mobile number you give us to send you the text messages you agreed to receive: appointment reminders and service updates.
If you also check the separate, optional marketing box, we may send you promotions and special offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (949) 620-3153. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.
Your Rights
If you are a California resident, the CCPA/CPRA lets you learn what personal information we hold about you, ask us to correct or delete it, and opt out of certain kinds of sharing. To make a request, call us at (949) 620-3153 or send the request form on our contact page.
Data Security
We use reasonable administrative, technical and physical measures to protect your information. No method of storing or sending data is perfectly secure, but we work to keep yours protected.
Changes to This Policy
We may revise this Privacy Policy. Any revision changes the "Last updated" date at the top of this page, and when a change is significant we will let you know where appropriate.
Contact Us
SoCal Emergency Plumbing Rancho Santa Margarita · based in Rancho Santa Margarita, CA · (949) 620-3153 · or send the request form on our contact page
Last updated .